Help Doc – Change IE Security Settings to Enable File Downloads

Document ID 397-2


Security restrictions in Internet Explorer can sometimes prevent files from downloading, even if the files are not malicious such as a document from other sites on the web and our's. If Internet Explorer is blocking downloads, you may see a Security Alert [fig 01]. This document will show how to enable file downloads in Internet Explorer.

[fig. 01 - Security Alert]

1. Open the Tools menu by clicking the gear in the top left corner of Internet Explorer, then click Internet Options [fig 02].

2. On the Security tab, click Custom Level... [fig. 03].

3. You will now be presented with the Security Settings window. Scroll down to the Downloads section. Under the File Download subheading, select Enable. Click OK [fig. 04].

4. Restart Internet Explorer for the changes to take effect. After reopening the browser, you should be able to download files. [fig. 05].

Thank you...